FAQs
Frequently Asked Questions
What telecoms services are available through b4b Group?
Our full range of available telecoms services and solutions can be found via our dedicated telecoms page.
Can b4b Group help with the installation of telecoms equipment?
Yes, b4b Group offers comprehensive support for the installation of telecoms equipment. Our team of experienced engineers can assist with the entire process, from planning and installation to testing and maintenance. We work closely with businesses to ensure that all telecoms infrastructure is installed efficiently and meets your specific requirements.
How can I upgrade or change my telecoms services?
Upgrading or changing your telecoms services with b4b Group is simple and straightforward. Simply contact our team, and we’ll guide you through the available options based on your current setup and business needs.
What should I do if I experience issues with my telecoms service?
If you encounter any issues with your telecoms service, b4b Group is here to help. Start by contacting our dedicated support team and our experts will quickly assess the issue and work to resolve it as efficiently as possible.
What mobile services does b4b Group offer?
b4b Group provides a wide range of mobile services tailored to meet the needs of businesses of all sizes. Visit our dediacted mobile page to explore the full range of options.
Can I keep my existing phone number when switching to b4b Group?
Yes, you can keep your existing phone number when switching to b4b Group. We offer a seamless number porting process, ensuring that your transition is smooth and hassle-free. Simply contact us with the details of your current number, and our team will manage the transfer to ensure there is no disruption to your service.
How can I manage my mobile accounts and usage?
Managing your mobile accounts and usage with b4b Group is easy and convenient. Contact your dedicated account manager who will be happy to assist with any account management needs or questions.
What should I do if I experience mobile network issues?
If you experience mobile network issues, the first step is to restart your device and check for any service outages in your area. If the issue persists, contact b4b Group’s support team for assistance. We’ll diagnose the problem and work with our network partners to resolve it as quickly as possible.
What IT solutions does b4b Group provide?
b4b Group offers a comprehensive range of IT solutions designed to support and enhance your business operations. Visit our IT Solutions page to discover the full range of options available.
How can I request IT support?
Requesting IT support from b4b Group is simple and convenient. Simply contact our expert team who will be happy to help.
Does b4b Group offer IT consulting services?
Yes, b4b Group offers comprehensive IT consulting services designed to help businesses optimise their technology strategies and improve overall efficiency. Contact our team to learn more.
How can I schedule an IT audit?
Scheduling an IT audit with b4b Group is straightforward. Simply initiate the process by contacting our team and we’ll arrange a date and time that suits you.
What types of connectivity solutions does b4b Group offer?
b4b Group offers a wide range of connectivity solutions designed to meet the diverse needs of businesses. Our team is dedicated to helping you choose the right connectivity solution that aligns with your business objectives and ensures optimal performance. Contact us for a personalised consultation.
How can I check the availability of connectivity services in my area?
To check the availability of connectivity services in your area, contact our connectivity team who will be happy to assist you in determining what options are available for your specific address.
What is the typical installation time for connectivity services?
The typical installation time for connectivity services at b4b Group can vary based on several factors, including the type of service being installed, the complexity of your requirements, and your location.
We recommend that you contact our team who will provide you with a detailed timeline based on your specific needs and circumstances.
Does b4b Group provide support for connectivity issues?
Yes, b4b Group provides dedicated support for connectivity issues to ensure your business remains connected. If you experience any problems with your connectivity services, contact our support team who will assist you promptly.